Went into this store & purchased blk nike air force one in size 12 1/2 in boys. Noticed some days later shoes in box was a size 10 1/2 although shoe box stated 12 1/2. Took shoes back to store for exchange of correct size. Manager Richard Colondro (very rude) stated...Read more
Villa has HORRIBLE customer service. I will not be purchasing from them again. My bad experience started when I went to their site and searched for "Men's size 12 Adidas ZX Flux" shoes for my son's birthday. I then ordered the shoes that came up as the top result on...Read more
I didn't like
- Pay for returns
- Product delivered was wrong
- Search engine
Sneaker Villa Sports Customer Care Review
Hey thanks Villa had great shopping time at store #017 Wayman helped me with a sneaker for my son. I way in and out with sneaks i came for. So thank Wayman☺happy customer
Hi I shop at villa in tower city in Cleveland Ohio my name is Cole. I love the shoes and clothes at villa. But this lady Sharon every since she has been working at that location she has a nasty disgusting attitude. She treats customers very disrespectful being real...Read more
Fedex Delivery Service Review
I loved the fast shipping and the shoe i will be ordering again soon
Don't order from them. They took my payment, "sent" the shoes to my address (FL), and then when it arrived to the UPS office in FL, they called UPS, had my shoes returned to their company in PA and never gave me a reason for it. UPS told me that this company notified...Read more
Short Review on June 27, 2016
*** these idiots. you don't call your customers asking them to give out their credit card/bank info over the phone, even if you are legit. anyone with half a brain knows that sounds like a scam.
THIS WEBSITE IS HORRIBLE. I ordered shoes and they called to confirm my information. They asked everything. My billing, shipping, credit card and said if I didn't give it they would cancel the order. The lady was extremely rude on the phone and I can not even believe a...Read more
Nike Labron Xiii Review
Do not order from Villa.com. Ruined my son's 10th birthday. I ordered 2 pairs of shoes and they left a message from a blocked number that I never got and my son's shoes were NOT shipped!! i cancelled my order at 7am. My son's sleepover begins afterschool at 3:30. Now I have to go searching for shoes all over town!! PISSED!!
Sooo True. They Did Me The Same Way. I Ordered From Them TWICE, Thinking That The Second Order Would Be Different From The First. I Had The Same Problem ...They Had To Call In Verify Because The Shipping And Billing Address Was Different I Guess. Which I Thought That...Read more
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