Sneaker Villa Sports
Sneaker Villa Sports Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sneaker Villa Sports has 2.7 star rating based on 24 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Review authors value the most Diversity of Products or Services and Location. Consumers are not pleased with Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Media from reviews
Enquiry on an order
Charged for items never shipped
I've shopped with Sneaker Villa for years and have always had good experiences, whether it was at one of several store locations or online, up until now. I was able ordered 2 pair of Jordan 11s for my son and I on Dec.
8, 2018 which was release. As usual for big online releases, you have to wait in a virtual line and when prompted you can order. I did that and my credit card payment was processed and I requested thatbit be shipped to store for free. Granted this was a huge release, after a week or so the online status remained at "picking", even after my card had been charged.
I visited the store and they replied saying that I'd have to take that issue up with corporate. I called over 6 times holding for over 15 minutes each call never getting through and even emailed them a few times, with a response from the Postmaster saying that the recipients inbox was full. Really?!?! At this point, the sneakers have restocked over 3 times on most sites and I still havent recieved my initial order, but I damn sure was charged $440.
Horrible!
Never again. This was very unprofessional.
Return
Nike Sneakers Review
Scam Company
Resolved: SELL ITEMS THEY DON'T HAVE
- Deceptive advertising do not have products
Preferred solution: Deliver product or service ordered
So far terrible
Order still in picking after 48 hours smdh
I'm a happy customer
Sneaker Villa - Shipping Service Review
Sold me used shoes
Sneaker Villa - Shipping Service Review
I paid for extra for 2 day shipping and when I finally got my shoes I had got the wrong shoes and I paid 200 dollars for jordans and they sent me pumas so I had to keep calling them and go all the way to FedEx to ship the shoes back to them to get the right shoes, so I waited 3 days then I finally called ruvilla and costumer service tell me that the shoes I purchased was all sold out now I got to wait for my money to get on my card now and that pissed me off and I will never be purchasing from here again and I will be on this website *** until my money get right back on my card.
Horrible service
- Villa at all will never order from them again
Preferred solution: Price reduction
Sneaker Villa - Review in Footwear and Clothing category
Very Very Rude and Disrespectful employees
- Return policy rude employee
Preferred solution: All I want is to exchange my pants for a new pair
NEVER SHOP AT VILLA FOR SNEAKERS
- Disrespectful workers
- Employees are awful
- Workers making fun of me
Preferred solution: Let the company propose a solution
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I bought a size 10 air Jordan for my son 9/8/2017 I want back 9/8/17 to make a return because it was too big! the store associate told me they have not made any sales as there was no money to give me because I paid with cash, I was so pissed as I have to check back again when they made sales.
This the Arkansas location in Arlington.
I have called the customer service more than 10 times not answering either won't be going back to the store after I get my refund. Bisola
As a manager of one of the villa I would like to explain that no matter what store it is we all have to open up with a certain amount of money . . And not making any sales and having a return would leave us with no change to give a customer when they did pay.
Did you get your money back?
Did you end up getting your money back?