i was in a location in pgh last week and had to return to store 3 different times on the same day to try and pick up glasses for my son.the 2 pair were not ready when told. the first pair were scratched and the other didnt pass a test.
returned 2.5 hrs later still not ready had to remale lenses. returned a 3rd time and only left with 1 pair of glasses. they wanted me to return a 4th time to get the 2nd pair. i wanted my card refunded for the 1 pair.
the full amount has been deducted from my account but there is no refunded amount coming thru as of today. not a very happy camper